NDA
To respect Apple's InfoSec policies, I am limited in the display and discussion of this work publicly and can only write about non-proprietary project and product details.
Producing shows and movies requires close involvement from a number of folks to manage legal efforts: clearance coordinators and managers, attorneys, administrators, various production crew, and accountants. I led a team and contributed design to create multiple responsive web applications that met the specific needs of Apple's production studio, Apple TV+.
Not mine: Screenshot from apple.com
One UX win the team and I experienced was when we learned a detail about the ratio of TV shows to movies that contradicted the assumptions of the user stories. Since we had a full understanding of the true endpoint of the user journeys (multi-million dollar studio payments), we were able to champion a pivot in the application's design.
Not mine: Apple TV+ logo
We fought for the user and the business, rapidly explored ways to approach the changes in sketches, scoped the possibilities with the engineers, and got approval from the business to increase the scope and budget of the project to design and build one of the options. This push saved the app from failure. And it was all possible because of our understanding of the full journey, great relationship with the engineers and product manager, and willingness to have some hard conversations to do what was right.